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Notifications

ECShip can send pre-notification emails to shipment recipients, informing them about an upcoming delivery. If the carrier supports tracking, the email includes a tracking URL.

Enabling Pre-Notifications

On the shipment document:

  1. Enable Send pre-notification (e-mail) checkbox
  2. The notification fields become visible

Notification Fields

Field Description
Enot From E-mail Sender email address. Automatically filled from company information if configured.
Enot To E-mail Recipient email address. Automatically filled from the ship-to customer's email.
Enot To Message Free-text message included in the notification email
Enot Language Language of the notification email

Available Languages

Code Language
da Danish
en English
fi Finnish
de German
no Norwegian
sv Swedish

How It Works

Pre-notifications are sent as part of the shipment processing to nShift. When the shipment is sent:

  1. ECShip includes the notification details in the shipment data sent to nShift
  2. nShift processes the shipment and sends the notification email to the recipient
  3. If the carrier provides tracking, the email includes a tracking URL

The notification is handled entirely by nShift — no email configuration is needed in Business Central.

Tips

  • Pre-notifications require the appropriate carrier service addon to be available and configured. The addon is typically named something like "E-notification" or "Pre-advice" depending on the carrier.
  • The Enot To E-mail can be different from the standard ship-to email if you want to notify a different person.
  • Not all carriers support tracking URLs. The tracking link availability depends on the carrier.

Next Steps